Customer Success Manager
Ryan Hoesing joined the team in December 2016 after serving in an executive administrative role for senior leadership at the General Services Administration (GSA). Ryan leads the team that helps manage customer engagement between agencies and Cloud Service Providers (CSPs). Ryan is in charge of making sure that authorization timelines are met through Federal Risk and Authorization Management Program’s (FedRAMP)’s ever-changing kanban boards. In doing so, Ryan helps the FedRAMP Agency Authorization team push the adoption of secure cloud technologies across the federal government.
In previous roles, Ryan has demonstrated proven leadership skills in strategy and business development that he now uses in his current role with the FedRAMP Program Management Office (PMO). Ryan joined GSA in 2014 after serving as a business economic development advisor in the U.S. Peace Corps from 2012-2014. Ryan has taken classes in front-end web development that have helped fuel his interest in Internet of Things and cloud security.
Ryan holds a B.A. in Business Administration from the University of Nebraska-Lincoln and is an avid Nebraska football fan. In 2019, Ryan completed his M.S. in Cybersecurity Management and Policy. Ryan also serves as a Contract Officer’s Representative (COR III) on all FedRAMP contracts.